hp officejet pro 8740 troubleshooting 2019-07-15T08:37:01+00:00

Instant HP Officejet Pro 8740 Troubleshooting Solution

The printer problems are mostly related to hardware or software or network connection issues. The hardware issues occur with the printer itself, the software issues occur on the computer which is attempting to print and the network connection issues occur between the computer and the printer. Be it HP Officejet Pro 8740 Offline or printhead or any other HP Officejet Pro 8740 Troubleshooting issue, you need not worry. The troubleshooting steps below may guide you to fix it instantly.

HP Officejet Pro 8740 Scanner Problem

  • You need to confirm if the HP officejet 8740 scan issues is also printing-related.
  • Now, restart devices and check driver scan settings.
  • Verify the network and printer connection status.
  • Place the computer and printer closer to the router.
  • Ensure that a check mark displays next to the network name.
  • Run the Print and Scan Doctor on your Windows.
  • For Mac, restart devices and check driver scan settings.
  • Fix HP Officejet Pro 8740 Scanner Problem by uninstalling the printer software.
  • To complete the software removal, follow the on-screen HP Officejet Pro 8740 Troubleshooting instructions.
  • Now, ensure that you reinstall the HP software.
  • Check WIA settings and disable the firewall temporarily on Windows.
  • Check third-party firewall software settings on your Mac.
  • Verify if the name of your printer displays in the Printers list.
  • Choose a method to identify your printer model.
  • Now, choose your printer name in the Use menu.
  • Delete and re-add the printer from the print queue.
  • If the error persists, proceed to the next step.
  • There is a possibility that the scan button might not function.
  • This does not denote that your printer is unable to scan.
  • You can try other scanning methods to scan using the computer and solve HP Officejet Pro 8740 Scanner Problem.

Print Jobs Stuck in Print Queue

  • To reset your printer, delete the print job files.
  • On Windows, search for services and then select Services.
  • Ensure that you delete all files in the PRINTERS folder.
  • Now, turn on the printer using the power button and make sure no problems occur like HP pro 8740 will not turn on.
  • If the HP Officejet Pro 8740 Troubleshooting issue still persists, proceed to the next step.
  • You can use HP Print and Scan Doctor on your Windows.
  • Follow the instructions to automatically find and fix any printer problem.
  • Now, reset the printing software system files.
  • On Windows, search for devices and tap Devices and Printers.
  • If the issue persists, log into Windows using another account.
  • The steps below are for your Mac OS.
  • You need to check for HP officejet 8740 scan issues error states and close scan apps.
  • Ensure that you install the latest printer driver.
  • Now, check the printer and the computer connections.
  • Search for multiple devices in the Printers list.
  • Remove the existing print queue and add the printer again.
  • Reset the printer to reset stored values in the firmware.
  • If the HP officejet pro 8740 firmware errors persists, reset the print system.
  • You can tap reset in the confirmation window.
  • If the HP Officejet Pro 8740 Troubleshooting issue still persists, service the printer.

HP Officejet Pro 8740 Offline

HP Officejet Pro 8740 Offline Windows

Step 1: To set the default printer

  • The first step is to check the network connections.
  • Alter the default printer driver to originally installed driver.
  • Search for devices and then select Devices and Printers.
  • If the issue is unresolved, proceed to the next HP Officejet Pro 8740 Troubleshooting step.

Step 2 : To reset the printer

  • Unplug the power cord and after a while reconnect it.
  • Ascertain that the printer is connected to the computer.
  • Connect the printer to the desired network connection.
  • If the issue is unresolved, proceed to the next step.

Step 3 : To Update the firmware

  • Select the correct port to update the firmware.
  • Now, update the printer firmware to resolve the HP Officejet Pro 8740 Troubleshooting issue.
  • For more information, you can go to our website.
  • If the issue is unresolved, proceed to the next step.

Step 4 : To create a manual connection

  • Ascertain that you create a proper manual connection.
  • Now, add a printer port to your Windows system.
  • Delete and reinstall the printer devices using HP printing software.
  • If the issue is unresolved, service the printer.

HP Officejet Pro 8740 Offline Mac

Step 1: To check the network connection

  • Ascertain that you choose the desired type of network connection.
  • Follow the instructions to verify if the connection is working.
  • Also, check if the network connections are proper.
  • If the issue is unresolved, proceed to the next HP Officejet Pro 8740 Troubleshooting step.

Step 2 : To reset the printer

  • Unplug the power cord from the rear of the printer.
  • After some time, reconnect the power cord to the printer.
  • Try printing again and check the status of the printer.
  • If the issue is unresolved, proceed to the next step.

Step 3 : To remove multiple printers

  • Look for multiple devices in the Printers list.
  • Delete any extra entries other than the default printer.
  • Select Print & Fax, Print & Scan, or Printers & Scanners.
  • If the HP officejet 8740 scan issues is unresolved, proceed to the next step.

Step 4 : To delete the existing print queue

  • From the list of printers, remove the print queue.
  • Now, choose the printer model from the list that appears.
  • If the HP Officejet Pro 8740 Troubleshooting issue still persists, try resetting the printing system.
  • You can stop troubleshooting if the issue is resolved.

HP Officejet Pro 8740 Ink System Failure

  • Use genuine HP ink cartridges that came with the printer.
  • In few cases, a printer reset can clear the error message.
  • Remove the ink cartridges and then check for an error message.
  • Carefully clean the ink cartridge contacts with a clean cloth.
  • Sometimes the HP officejet pro 8740 firmware errors might occur if the printer firmware is outdated.
  • You can update the firmware using the printer control panel.
  • Ensure that you clean the printhead with an automated tool.
  • Also, inspect the carriage path for jammed paper.
  • To clear the error message, reseat the printhead thrice.
  • Now, replace the printhead and if the HP Officejet Pro 8740 Ink System Failure issue persists, service the printer.

HP Officejet Pro 8740 Troubleshooting

HP Officejet Pro 8740 Printhead Problem

  • Make sure that you use genuine HP ink cartridges.
  • Try resetting the printing mechanism to resolve using HP Officejet Pro 8740 Troubleshooting.
  • Now, ensure that you unseat the printhead from the carriage.
  • You need to reseat the printhead and then lower the carriage latch.
  • To clear any error messages, you can repeat the above steps.
  • Take out the ink cartridges and then check the error message.
  • Carefully clean the ink cartridge contacts with a lint-free cloth.
  • Try updating the printer firmware to resolve printhead problems.
  • You can follow the on-screen instructions to order the printhead assembly to solve HP Officejet Pro 8740 Printhead Problem.
  • Or else, you can contact our tech support to get an instant solution.
HP Officejet Pro 8740 Error Codes
  • The first step is to turn on the printer and make sure no problems occur like HP pro 8740 will not turn on.
  • After some time, unplug the USB cable from the rear of the printer.
  • Now, remove the ink cartridges from the printer.
  • After 60 seconds, reconnect the power cord back into the wall outlet.
  • Also, reconnect the power cord to the rear of the printer.
  • Now, turn on the printer, if it does HP pro 8740 will not turn on automatically.
  • Reinserting the ink cartridges and then close the cartridge access door.
  • Print a calibration page if you receive a prompt to do so.
  • If the issue still persists, proceed to the next step.
  • If the above steps did not fix the HP Officejet Pro 8740 Troubleshooting issue, service the printer.
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