hp deskjet 3835 troubleshooting 2018-11-23T09:01:59+00:00

HP Deskjet ink advantage 3835 troubleshooting

Printing makes your work easier. When the printer stops printing, you work becomes difficult. In such cases, there can be several reasons for the printer to not print. The reasons can be paper jam issue, network issue. When your printer is a multifunctional printer, you will be able to print, scan or copy from the printer. If all these functions stop, you will be very disappointed. We provide you all the printer problems and their instant solutions for the HP Deskjet ink advantage 3835 troubleshooting issue. Trail the solutions and start your printing.

how to fix HP Deskjet ink advantage 3835 paper jam

  • Check the jammed paper from the input tray with the help of a flashlight.
  • Eradicate the jammed paper and torn pieces of paper from the input tray.
  • Make certain that there are no objects in the paper path for printing.
  • In case you view any jammed paper in the output tray, try to remove them.
  • Utilize a flashlight to check whether there are any torn pieces of paper.
  • Try to print a test page. If the error persists, find in any other location.
  • Switch on the printer. Detach the USB cable and power cable from the printer’s rear.
  • Unlock the exterior door and cartridge access door. Look for any jammed paper.
  • In case there is any jammed paper in the printer’s interior, discard them.
  • After discarding them, lock the cartridge access door and exterior door.
  • You need to link the power cable and USB cable to the printer’s rear.
  • After connection, switch on the printer. Try to print the test page.
  • If the issue persists, look for the jammed paper in any other locations of the printer.
  • Eliminate the jammed paper from the underneath the printer and the ADF tray.
  • Examine whether there is any jammed paper or obstructions in the carriage path.
  • If so, eradicate the hindrances in the path. Examine whether the carriage moves freely.
  • In case of any ink smears in the ink cartridge, utilize an automated tool to wipe them.
  • After prolonged use of the printers, dust gets accumulated in the printer, clean them.
  • For cleaning, you need to utilize a clean and moist cloth for paper rollers.
  • Make a last try of resetting the printer which helps you in solving the HP Deskjet ink advantage 3835 troubleshooting issue.

HP Deskjet ink advantage 3835 print blank page

  • Avail genuine ink cartridges for the printer to acquire best quality printouts.
  • Examine the estimated ink levels in the control panel of the printer.
  • Tap the ink level icon on the printer’s control panel to view the ink levels.
  • In case the ink level is critically low, substitute with the new ink cartridges.
  • Power up the printer by pressing the power button. Feed paper into the input tray.
  • Unseal the exterior door and the ink cartridge access door for examining the HP Deskjet ink advantage 3835 troubleshooting issue.
  • Refrain from proceeding for the carriage to slide to the center of the printer.
  • Release the ink cartridge by pressing down on the top of the cartridge.
  • Take out the new cartridge from the package and eliminate the plastic tape.
  • Clutch both sides of the ink cartridge by its sides to insert it into slot.
  • Install the ink cartridges onto their respective slots until it fixes into place.
  • Seal the ink cartridge access door and exterior door. Click OK to align the cartridges.
  • Use HP Software to wipe the ink cartridges. Examine the results for the issue.
  • Insert paper into the input tray. On the printer’s control panel, move left and tap Setup.
  • Tap Tools->Clean Cartridges for the printer to perform the automated cleaning process.
  • After cleaning process, make an attempt to print a Print Quality Diagnostic Page.
  • You need to examine which of the ink cartridges is defective. Replace one of it.
  • With the help of Print Quality report, you will be identify the faulty one.
  • After identifying, substitute with the new ink cartridge. Now, align the cartridges.
  • In case you are not able to solve the HP Deskjet ink advantage 3835 troubleshooting issue, call our technical team to solve it.

HP Deskjet ink advantage 3835 wont print or scan

Step 1 : Ensure that the correct port is chosen

  • In Windows, choose Devices and Printers from the list of available results.
  • On the Devices and Printers, right-click on the printer’s name and choose Printer Properties.
  • On the Properties window, select the Ports tab and search the printer’s name.
  • Choose the correct port type for communication between the printer and scanner.

Step 2 : Upgrade the firmware

  • Ensure that the printer is turned o and linked to the system using a USB cable.
  • Navigate to our website. Key in the printer model number and OS version.
  • Select the Firmware option and then select the Download option.
  • In case the firmware is successful, you will be able to print from the printer.

Step 3 : Include the printer’s name

  • From the Device and Printer’s screen, right click on the printer’s name to remove it.
  • Access HP Printer Assistant, in Windows, look for the name of the printer.
  • On the devices and Printer window, include the name of the printer by clicking Add.
  • After adding, make an attempt to print, scan or fax from the printer.

Step 4 : Try other methods

  • You should not connect the printer to the guest or host network.
  • Ensure that the printer and system are near each other for strong signal.
  • Uninstall the printer driver and software and then install it again.
  • Make an attempt to link the printer to a different network connection.

HP Deskjet ink advantage 3835 ink cartridge issues

  • Ensure that the ink cartridges are compatible and authentic for the printer model.
  • In case the ink cartridges are not inserted properly into its slot, an error occurs.
  • Switch off the printer. Access the exterior door and ink cartridge access door.
  • Wait for the carriage move to the middle of the printer and it to be inactive.
  • Uninstall the ink cartridge by pressing on top of it and discard the protective tape.
  • Grasp the ink cartridge by its sides and then install them into their respective slots.
  • Install the tri-color ink cartridge slides in the slot on the left and black on right slot.
  • Shove the cartridge forward into its slot until it fixes into place and seal the door.
  • Check whether the ink cartridges are dirty, the printer screens the ink cartridge HP Deskjet ink advantage 3835 troubleshooting issue.
  • Press the power button to switch on the printer. Access the exterior door.
  • Unlock the ink cartridge access door and halt for the carriage to be inactive.
  • Unlink the power cable from the printer’s rear and from the electrical socket.
  • Detach the USB cable from the printer’s hindside and from the computer.
  • Drag out the ink cartridges from their respective slots to uninstall it.
  • Hold the cartridges by its sides. Look for the ink contacts and debris in the cartridge.
  • Utilize a clean and damp cloth to cleanse the ink electrical contacts.
  • Uninstall and then install the ink cartridges again to sort out the issue.
  • Reboot the printer and system which can aid you to sort out the HP Deskjet ink advantage 3835 troubleshooting issue.
  • In case the ink cartridge is faulty or defective, replace with the new one.
  • If flaws persist, make a call our toll-free number to sort out them.

HP Deskjet 3835 Copy issues

Step 1 : Wipe the scanner glass

  • Switch off the printer. Detach the power cable from the printer’s rear.
  • Elevate the scanner lid. Clean the scanner glass using a clean and damp cloth.
  • Plug in the power cable to the printer’s rear. Turn on the Deskjet 3835 printer.
  • Seal the scanner lid. Insert the printed item down on the scanner glass and scan.

Step 2 : Wipe the ADF rollers

  • Take away the original document from the Automatic Document Feeder.
  • Switch off the printer. Unplug the power cable from the printer’s hindside.
  • Raise the ADF cover. Utilize a clean and moist cloth to wipe the ADF rollers.
  • Seal the cover, attach the cable to the printer. Turn on the printer and then scan.

Step 3 : Modify the copy settings

  • Alter the copy settings by tapping Copy on the control panel of the printer.
  • Tap the Settings icon, if required. Move to the Quality or optimization settings.
  • Modify the settings to improve the copy quality by reducing or enlarging the copy.
  • Tap the Back icon or OK. Place the item on the scanner glass and try to copy.

Step 4 : Modify the paper settings

  • On the control panel of the printer, tap the Setup or settings icon or button.
  • Choose paper Setup and then choose the Def paper size icon.
  • Choose the paper size that is inserted in the input tray and then click OK.
  • After performing all the steps for modifying the paper settings, try to copy.
HP Deskjet 3835 error code

Step 1 : Recustomize the printer

  • Switch on the printer. Refrain from proceeding until the printer is inactive
  • Unlink the USB cable from the printer’s rear and from the electrical outlet.
  • Uninstall the ink cartridges. Unplug the power cable from the printer’s rear.
  • Halt for a minute. Plug in the power cable to the rear of the printer.

Step 2 : Connection process

  • Attach power cable from the wall socket and then switch on the printer.
  • Wait for the printer to finish the warm-up period and the printer to be inactive.
  • Insert the ink cartridges back to their respective slots for printing the process.
  • Seal the ink cartridge access door and wait until the calibration page to print.

Step 3 : Print the status report

  • Switch on the printer. feed plain paper into the input tray.
  • On the control panel of the printer, press the right arrow to click on setup icon.
  • On the Setup menu, press the down arrow and then click the Reports icon.
  • Select the Printer Status Report to print the report page for examining the HP Deskjet ink advantage 3835 troubleshooting issue.

Step 4 : Upgrade the firmware

  • On the Printer Status Report, you need to examine whether the firmware is upgraded.
  • In case the firmware is not upgraded, navigate to our website to download the firmware.
  • Key in the printer model and select the firmware option to download it.
  • LIn case the issue persists, call our toll-free number to solve them.
HP Deskjet 3835 Network and connection issues

Step 1 : Reboot all the devices

  • Switch off the printer. Ensure that the power cable links straight to the wall socket.
  • End all the running background programs on the system and power off the PC.
  • Turn off the printer and system. In Windows, look for the printer model number.
  • Select the printer’s name from the list of available devices and then try to scan.

Step 2 : Examine the printer and network connection

  • Make certain that the printer is in proper working condition.
  • For a Wired network, the wireless icon light is in on state and is stable.
  • For a Wireless network, the green light should be stable and orange light should flicker.
  • In case the device is enabled to Airplane mode, disable it.

Step 3 : Uninstall and then reinstall the software

  • In Windows, look for uninstall a program. Select the uninstall a Program icon
  • Select the printer’s name and then select Uninstall or Yes to ratify the process.
  • Reboot the devices and then install the upgraded printer driver for the printer.
  • You can install the upgraded driver by downloading from our website.

Step 4 : Deactivate the firewall software

  • Download and install the HP Print and Scan Doctor tool to solve the HP Deskjet ink advantage 3835 troubleshooting issue.
  • Select network and then choose the Troubleshoot Firewalls icon.
  • Select the name of the firewall software and then select Disable.
  • After deactivating it, try to scan to know whether the issue is with software.
HP Deskjet 3835 Fax issue

Step 1 : Wipe the scanner components

  • Switch off the printer. Unlink the power cable from the hindside of the printer.
  • Raise the scanner lid. Use a clean and damp cloth to clean the scanner glass.
  • Seal the Scanner lid. Examine whether the printer has Automatic Document Feeder.
  • If so, use a clean and moist cloth to wipe the ADF cover. Turn on the printer.

Step 2 : Modify the fax speed

  • If the fax speed is high, the quality of the fax gets decreased.So alter the settings.
  • On the control panel of the printer, choose the Basic Fax settings icon.
  • On the Basic Fax Settings, tap the Advanced Fax Settings->Preferences icon.
  • Choose Speed and then select Slow. In case the HP Deskjet ink advantage 3835 troubleshooting issue proceeds, move to next step.

Step 3 : Modify the Error Mode Correction Mode setting

  • Enable the Error Mode Correction settings, you need to access the fax menu.
  • Choose Basic Fax Settings->Error Correction Mode->On or Off to enable it.
  • Based on the age and quality of the phone lines, ECM increases fax quality.
  • Make an attempt to send or receive the fax from the printer.

Step 4 : Reboot all the devices

  • In case there are any releases in firmware, upgrade it in the system.
  • You can upgrade straight from the printer or download from our website.
  • In certain circumstance, re-configuring the printer helps you to solve the issue.
  • If the HP Deskjet ink advantage 3835 troubleshooting issue still exists, call our toll-free number to solve it.
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